COLDCALLHERO.APP

Welcome to COLDCALLHERO.APP (the "Service," "we," "us," or "our"). We are committed to protecting your privacy and handling your information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

By using our Service, you understand and agree to the collection and use of information in accordance with this policy. This Privacy Policy is a general template and should be reviewed with legal counsel to ensure compliance with all applicable laws and regulations specific to your operations.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our Service. The types of information we may collect include:

• Information You Provide Directly:
  • When you use our tools (e.g., Battle Card Generator, Cold Call Script Generator, Email Sequence Generator, Objection Handling Trainer), you provide us with various inputs such as company names, product names, product descriptions, target audience details, sales goals, pain points, differentiators, and any other text or parameters you enter into the forms. This information is essential for the Service to generate the requested outputs.
  • If you contact us directly (e.g., via a future support channel), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• Information Stored Locally (Browser localStorage):
  • Certain features within the Service allow you to save your input preferences (such as "My Product Name," "My Product Description," "Your Name," "Your Title") directly in your web browser's localStorage. This data is stored on your device to enhance your user experience by pre-filling forms on subsequent visits. This data is not automatically transmitted to our servers unless you explicitly submit it as part of a content generation request. You have control over this locally stored data and can clear it at any time using the "Clear Saved Info" (or similar) buttons provided within the Service or through your browser's settings.
• Information Collected Automatically:
  • Currently, COLDCALLHERO.APP does not employ tracking cookies or collect detailed analytics data such as IP addresses, browser types, device information, or precise location data for user tracking or advertising purposes. Our use of any automated data collection technologies is limited to what is strictly necessary for the core functionality and security of the Service (e.g., session management if login features were implemented). If this changes in the future, this policy will be updated accordingly.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve the Service:

• To operate, maintain, and provide the features and functionality of the Service, including generating sales battle cards, call scripts, email sequences, sales objections, and providing feedback on objection handling.
• To process your inputs and requests through our integrated AI models to deliver the desired outputs.
• To personalize your experience, such as by pre-filling form data from localStorage if you have chosen to save it.
• To understand how users interact with the Service (e.g., which features are most used) for the purpose of improving and developing new tools and features. This analysis would be performed on aggregated and anonymized data if implemented.
• To communicate with you, respond to your inquiries, comments, or questions if you contact us.
• To monitor and enhance the security and integrity of our Service.
• To comply with legal obligations and enforce our terms and conditions.

The content you provide for generation (e.g., company names, product details, your responses to objections) is processed by third-party AI models (currently Google AI via Genkit, utilizing models like Gemini) to produce the output. We do not store your specific input content on our servers permanently beyond the transient processing required to interact with these AI services and deliver the results to you during your session.

3. How We Share Your Information

We value your privacy and do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes. We may share information we have collected about you in certain limited situations:

• With AI Service Providers: To provide the core generative AI functionalities of our Service, the content you input for generation (e.g., company names, product details, script parameters) is transmitted to our AI service provider, Google AI, through the Genkit framework. This processing is necessary to generate the outputs you request. Google's use of this data is governed by their respective privacy policies and terms of service. We encourage you to review Google's policies for a comprehensive understanding of their data handling practices.
• Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as website hosting (e.g., Firebase App Hosting). These providers are contractually obligated to protect your data and are restricted from using your personal information for any other purpose than to provide services for us.
• By Law or to Protect Rights: We may disclose your information if we believe it's necessary to:
  • Comply with applicable law, regulation, legal process, or governmental request.
  • Enforce our Terms of Service, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.
  • Protect the rights, property, or safety of COLDCALLHERO.APP, our users, or the public as required or permitted by law.
• Business Transfers: In the event that COLDCALLHERO.APP is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We will make efforts to notify you of such a transfer, for example, via a prominent notice on our Service.
• Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, analysis, or other purposes.

4. Data Storage, Security, and Retention

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, and disclosure.

• User Inputs for Generation: As stated, text and data you input into forms for content generation are transmitted for processing by third-party AI services. We do not maintain persistent storage of these specific inputs on our servers once the generation request is completed and the output is delivered to you in your session.
• Locally Stored Data (localStorage): Information you choose to save using "Save My Details" or similar features is stored in your browser's localStorage. This data remains on your device and is not automatically transmitted to us. The security of this data is dependent on the security of your device and browser.
• Data Transmission: We use HTTPS to encrypt data transmitted between your browser and our Service.
• Data Retention: We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Information stored in localStorage remains until you clear it.

While we strive to use commercially acceptable means to protect your information, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have certain choices and rights regarding the information you provide and how it is used:

• Inputted Content: You always have control over the information you input into the Service for generation. You can choose not to provide certain information, though this may limit your ability to use certain features.
• LocalStorage: You can manage and clear data stored in your browser’s localStorage at any time through your browser settings or by using the "Clear Saved Info" (or similar) buttons provided within the Service where applicable.
• Accessing and Correcting Your Information: Since we do not typically create user accounts or store personal information beyond session data and locally stored preferences, direct access and correction mechanisms may be limited. If you have concerns about any data, please contact us.
• Opt-Out of Communications: If we were to implement email communications in the future (e.g., newsletters), you would have the option to opt-out by following the unsubscribe link or instructions provided in those emails.

Depending on your jurisdiction (e.g., GDPR for European residents, CCPA for California residents), you may have additional rights, such as the right to request access to, correction of, deletion of, or restriction of processing of your personal information, as well as the right to data portability and the right to object to processing. To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.

6. Third-Party Services and AI Models

Our Service leverages third-party technologies to provide its core generative AI capabilities. Specifically:

• Genkit: We use Genkit, an open-source framework, to orchestrate interactions with AI models.
• Google AI (Gemini Models): The actual content generation (e.g., battle cards, scripts, email sequences, objection feedback) is performed by AI models provided by Google AI, such as the Gemini family of models. When you input data for generation, this data is sent to Google AI for processing.

Your use of our Service signifies your understanding that data you provide for generation will be processed by these third-party services. Their use of your data is governed by their respective privacy policies and terms. We encourage you to review them:

• Google Privacy Policy: https://policies.google.com/privacy
• Google AI (Additional Terms may apply based on specific model usage): Refer to Google's AI and Generative Models terms.
• Firebase (Hosting): If our backend is hosted on Firebase, their privacy policy also applies: https://firebase.google.com/support/privacy

We are not responsible for the privacy practices of these third parties.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or a higher age threshold if stipulated by applicable local laws, such as 16 in some European countries). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our systems.

8. International Data Transfers

Your information, including any data you provide for processing, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to use our Service, please note that we transfer data, including personal data if any were collected, to the United States for processing by our service providers (e.g., Google AI, Firebase). Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data handling practices, please contact us at:

coldcallherohq@gmail.com

Please note that this privacy policy is a template and may not be sufficient to meet all legal requirements for your specific use case. It is strongly recommended to consult with a legal professional.